Krypdocx

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Privacy Policy

Privacy Policy for Krypdocx

Last Updated: October 11, 2026

This policy explains how Krypzon handles information when you use the Krypdocx mobile application, website, document-processing APIs, and related services (the Services).

1. Information we collect

Depending on how you use Krypdocx, we may process:

  • Account information: name, email address, password credentials in protected form, email-verification state, and social sign-in identifiers.
  • Files and instructions: documents, PDFs, images, scan captures, passwords or options supplied for a requested file operation, and the resulting output.
  • Usage and job information: tool used, file metadata, operation status, temporary download information, and job history associated with your account or device.
  • Technical information: IP address, timestamps, app version, device and operating-system details, security events, rate-limit information, and diagnostics needed to operate and protect the Services.
  • Support communications: your name, email address, message, attachments, and optional app/device diagnostics when you contact support.

Krypzon does not sell your personal information or document content.

2. Files and document processing

Files selected for a server-powered tool are uploaded so the requested conversion, OCR, compression, editing, protection, or other operation can be completed. You retain ownership of your files. Krypdocx uses them only to provide, secure, troubleshoot, and deliver the operation you requested.

Keep your original file. Conversions can change formatting, and output links or server copies are temporary.

3. Optional document preview

Some document types cannot be rendered entirely on the device. If the app presents a consent prompt for an online preview, continuing may upload a temporary copy and open it through Google Docs Viewer or another configured viewing service. Do not continue with confidential material unless you are comfortable with that provider processing the file. This preview upload is separate from merely selecting a local file.

4. Camera, files, microphone, and device permissions

  • Camera or photos: capturing a scan or selecting images for a tool you start.
  • Files and storage: selecting input files and saving, opening, sharing, or exporting output at your request.
  • Microphone and speech recognition: optional voice search for finding tools. Recognition is handled by the speech service configured on your device and may be on-device or online depending on platform settings.
  • Device authentication: optional App Protection asks the operating system to verify your PIN, pattern, password, fingerprint, or face. Krypdocx receives only the result, not your biometric template or device credential.
  • Notifications: job, account, update, or service messages where enabled.

5. Accounts and authentication providers

You can register with email and password or use an enabled provider such as Google or Facebook. A social provider processes the sign-in request under its own privacy terms and returns the authentication and profile details you allow it to share.

Passwords are not stored in readable form by Krypdocx. Protect your credentials and device and report suspected unauthorized access.

6. Service providers

Krypdocx uses hosting, storage, database, authentication, email, monitoring, OCR, document conversion, and content-delivery providers. A file may be sent to a configured processing provider, such as an OCR service, only when needed for the selected tool. Providers receive the information needed to perform their service and are subject to their own terms and applicable agreements.

When you submit the website contact form, Cloudflare Turnstile checks the request for automated abuse. When KrypConnect support is available, the form stores your contact details and message in the KrypConnect support inbox and sends a notification to the Krypdocx support mailbox. If that form service is unavailable, the website may send your request through FormSubmit instead. Authorized support staff can reply to the email address you provide. The app's separate Send an Email option opens your device's email application.

7. How information is used

Information is used to:

  • provide accounts, tools, jobs, downloads, and support;
  • process files and return requested output;
  • enforce operational limits, prevent abuse, and protect the Services;
  • send verification, password-reset, security, and operational messages;
  • diagnose failures and improve performance and reliability;
  • comply with applicable obligations and resolve disputes.

8. Retention and deletion

  • Uploaded and processed files: intended to be temporary and automatically deleted from active processing storage within 24 hours, although a shorter download window may apply. Backups, security quarantine, or provider processing may follow limited separate retention required for security or service operation.
  • Local output: files saved or shared on your device remain until you or the receiving application deletes them.
  • Account records: retained while the account is active and for limited periods needed for security, abuse prevention, dispute resolution, or legal obligations.

You can request permanent account deletion from the profile screen. Deletion removes or anonymizes eligible account information and history after verification but does not remove files already saved outside Krypdocx or records that must lawfully be retained.

9. Security

We use safeguards such as encrypted network transport, access controls, protected credentials, rate limiting, and secure session storage. No system can guarantee absolute security, and users should avoid uploading files they are not authorized to process.

10. Children's privacy

Krypdocx is not directed to children under 13. We do not knowingly create accounts for children under 13 without appropriate authorization. A parent or guardian may contact us if they believe a child supplied personal information.

11. Changes and contact

We may update this policy as tools, providers, or legal requirements change. The latest revision date is shown above.

For privacy questions, use Contact & Support in the app or website. The current support address is supplied by the live application configuration.